Jean Wilner Augustin

Jean Wilner Augustin

Project Management | Healthcare Informatics | Quality Improvement | Data Analysis

Vision Statement

I strive to be a transformational leader in healthcare and project management, leveraging my expertise in quality improvement, informatics, and governance to drive meaningful change. My passion lies in helping people—whether through empowering teams, streamlining processes, or improving patient outcomes. I am committed to continuous learning and sharing knowledge with compassion, ensuring that every initiative I lead fosters innovation, collaboration, and long-term impact. My purpose is to create value, inspire excellence, and contribute to a world where healthcare and organizational processes work seamlessly for the benefit of all.

Jean Wilner Augustin: A Journey of Resilience, Growth, and Purpose

Born in Haiti as one of six children and raised by a single mother, my early years were shaped by hardship and struggle. Education, a fundamental right for many, was an inaccessible luxury in my world. Yet, amidst the challenges, my mother’s unwavering determination instilled in me the values of perseverance, hard work, and hope.

Despite the odds, I carved a path forward, driven by an unshakable belief that my circumstances would not define my destiny. My journey to the United States was not just about seeking opportunities—it was about proving that resilience and determination can break barriers. Through relentless effort, I earned a Master’s in Healthcare Informatics from Chatham University and obtained multiple professional certifications, including PMP, PMI-ACP, Lean Six Sigma Green Belt (LSSGB), CAHIMS, and Leadership & Organizational Change Management. These achievements were not just personal milestones but stepping stones toward making a meaningful impact in the world.

Today, I am a husband, a father, a friend, a supporter, and a cheerleader—lifting others up as I continue to grow. My vision extends beyond personal success; I aspire to reach the highest level of education in the United States and use my knowledge to drive change. More importantly, I dream of creating an NGO in Haiti to support those in need, ensuring that children who, like me, once faced limited access to education and opportunities, can have a brighter future.

From humble beginnings to the pursuit of excellence, my story is a testament to the power of resilience, education, and purpose. No matter where you start, with faith, hard work, and a heart for others, the possibilities for growth and success are limitless.

Jean Wilner: Portfolio

Welcome to my professional portfolio! Below, you’ll find projects and initiatives I’ve led or contributed to in the fields of Project Management, Healthcare Informatics, and Quality Improvement. These showcase my ability to optimize processes, lead cross-functional teams, and drive meaningful change.

Portfolio Projects

  • The Epic Interface Pilot – Information Blocking Project
    • Project Focus: Ensuring compliance with federal Information Blocking regulations through a seamless Epic interface pilot.
    • Impact: Successfully tested and validated Epic system interoperability, ensuring smooth data exchange while complying with ONC Cures Act requirements.
  • My Role:
    • Led cross-functional collaboration between IT teams, compliance officers, and clinical staff to align workflows with regulatory standards.
    • Facilitated data-sharing optimization using FHIR APIs and Epic integration.
    • Ensured regulatory compliance by conducting system audits and user training.
  • LWBS (Left Without Being Seen) Project
    • Project Focus: Reducing patient walkouts and optimizing emergency department (ED) efficiency to improve patient care.
    • Impact: Implemented process improvements that reduced LWBS rates by 2%, enhancing patient experience and care access.
  • My Role:
    • Conducted root cause analysis using Lean Six Sigma methodologies to identify bottlenecks in patient flow.
    • Worked with nurses, ED physicians, and operations teams to redesign triage and wait-time management.
    • Developed a real-time dashboard tracking patient flow, enabling proactive intervention in high-risk cases.
  • The Badge Risk Mitigation Project
    • Project Focus: Addressing security risks associated with staff badges to ensure compliance with safety and access protocols.
    • Impact: Strengthened badge security, reducing unauthorized access risks and improving compliance with organizational security policies.
  • My Role:
    • Led an assessment of badge vulnerabilities, identifying key risk points in physical and digital access.
    • Designed and implemented automated monitoring systems to track badge usage in restricted areas.
    • Partnered with HR, IT, and compliance teams to develop an enhanced badge access policy with training for employees.
  • Operations Manual Development
    • Project Focus: Creating a standardized Operations Manual for governance, process consistency, and organizational efficiency.
    • Impact: Developed a comprehensive Operations Manual streamlining processes across departments, improving efficiency and accountability.
  • My Role:
    • Defined best practices, SOPs, and governance policies to ensure operational consistency.
    • Engaged with stakeholders across departments to document and standardize key workflows.
    • Implemented a review and approval process to ensure the manual remains up-to-date and aligns with industry standards.

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188 Hood Avenue, Office 5

987 Oak Street, Tower B

+234-567-8901

connect@jeanwilner.com